Privacy Policy

Privacy Policy

Effective date: January 1, 2020. This privacy policy sets out how Receptra Naturals uses and protects any information that you give Receptra Naturals when you use this website. Receptra Naturals is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only in accordance with this privacy statement. Receptra Naturals may change this policy when necessary by updating this page. Please check this page from time to time to ensure that you are updated with our current policy. Your use of this website is also governed by our Terms of Service.

What Information Do We Gather and What Do We Do With It?

When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address and order history. We also use cookies, web beacons, or other tools that collect information to improve your experience and make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata, and other details about these elements, change states, and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current site and products and to develop new products. We use personal information collected through our site as described below and described elsewhere in this Policy to:

Facilitate the creation of and securing of your Account on our network;

Identify you as a user in our system;

Improve our products, site, and how we operate our business;

Understand and enhance the user experience of our site and products;

Provide and deliver the products and services you request;

Respond to your comments or questions and for our Support team to provide service;

Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;

Communicate with you about promotions, upcoming events and news about products and services offered by Receptra and our selected partners, and for other marketing purposes of Receptra;

Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and

Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

 

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. To learn more about your California privacy rights, visit this page.

Consent

How do you get my consent?

By executing a transaction, and any time you provide us with personal information for the purpose of completing a transaction, placing an order, arranging for a delivery or return of a purchase you consent to us collecting and using your information as described herein. Your credit card information is handled in a unique and specific way, as discussed in Section 5 below).

How do I withdraw my consent?

You may withdraw your consent for us to use your personal information and from receiving email communications by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at support@receptranaturals.com.

If you are a California resident, the California Consumer Privacy Act of 2018 (the “CCPA”) provides California residents with certain rights as to personal information maintained by businesses subject to the statute. Those rights include the following:

The right to request disclosure of personal information, including the categories of personal information collected, the source of the personal information, any use made of the personal information, and, if personal information was disclosed or sold to third parties, the categories of such personal information and the categories of third parties to whom such information was disclosed or sold. The right to request a copy of the specific personal information collected about the requesting individual during the 12 months before the request; The right to request that personal information not be sold to third parties; and The right not to be discriminated on the basis of having asserted privacy rights.

California residents may make a request for their personal information to any business subject to the CCPA twice within a twelve-month period. The responding business will need to obtain information from the requesting party so that it can verify their identity. The business must respond within forty-five (45) days of receiving a request for personal information. If you would like to exercise these rights, please fill in the requested information on the Personal Information Rights of California Consumers form below. You may alternatively contact us at the following toll-free number: 1-833-223-5434.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us support@receptranaturals.com and indicate on the subject line, “Privacy Compliance,” or by mailing us at Receptra Naturals 1811 Upham Street, Unit 7, Broomfield, CO 80020, Attention: Privacy Compliance.

In addition, European residents who believe any concerns regarding their Data have not been adequately addressed by us may lodge a complaint with the supervisory authority of their particular Member State, as defined under GDPR Chapter 6.

Sharing Personal Information

We do not share your personal information with third parties without your consent other than with the following exceptions:

Third-Party Service Providers. We sometimes provide customer information to third-party partners who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy and use it only for the purposes for which we disclose it to them;

Lawful Requests. We provide customer information when required by law or to respond to lawful requests by law enforcement and other government agencies. We agree to notify you at the address you have given us if we have received a lawful request for your information;

Protection of Rights and Property. We provide customer information when required by law or to respond to lawful requests by law enforcement and other government agencies. We agree to notify you at the address you have given us if we have received a lawful request for your information;

Emergency. In an emergency, including to protect the personal safety of any person; and

Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets including but not limited to merger, acquisition, refinancing through outside investment, divestiture or dissolution. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, including its business and assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

 

Cookies

We, and third parties we allow, use cookies and other similar technologies. Cookies are small text files placed on your device that uniquely identify your device and which a website can transfer to a consumer’s hard drive to keep records of the consumer’s visit to a website. We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which we explain below:

Essential. Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.

Analytics. We use Google Analytics to measure how you interact with our website and to improve your user experience. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en. Google also provides complete privacy policy and instructions on opting out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Targeted Advertising. We use cookies to compile information on our users’ interactions with our website. We use this information to serve ads to you off of our website.

There are several ways to manage cookies. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies, or notify you when receiving a new cookie. Please note that if you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more.  

Third-Party Services

Our Policy does not cover any third-party services. To learn about those third parties' privacy practices, please read their privacy policies.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Comments

Comments and other content submitted to our Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, Receptra Naturals may change its Privacy Policy from time to time, and in Receptra Naturals’ sole discretion. Receptra Naturals encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us as follows:

Via our website: please send us an electronic message through our website here.

Email us at support@receptranaturals.com.

Write to us at Receptra Naturals 11811 Upham Street, Unit 7, Broomfield, CO 80020.

Trace your product back to its source.

Learn about COAs and much more on our Blog.

Learn More